Engage the power of message on-hold!

On-hold messaging is the first impression many of your customers get. Simply put, it’s one of the least expensive, most powerful marketing investments you can make!

  • Define your brand
  • Reduce your caller’s perceived wait time
  • Promote services, promotions, events...
  • Answer FAQs & more...
  • No contracts or commitments
  • Fully managed services available
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How much is it & what do I need?

  • Basic on-hold service is FREE
  • Premium on-hold service is $9.95 per location/per month
  • Cloudstream player $99.00 (with premium service/after rebate) > See player
  • A phone system with a Music On-Hold input connection.  Have multi-line phones, a hosted PBX or VOIP phone system? Contact us and we'll get you set up!

Whether you have one location or thousands, managing your telephone on-hold audio has never been easier. Our revolutionary cloud-based user interface allows you to create a professional on-hold message production from any web browser...best of all you can update your messages at any time!

Using the simple tools in Manage & Create, you can craft professional sounding message on-hold productions like these in minutes.

>  Choose from a huge library of pre-recorded messages and music backgrounds
>  With our Custom Scriptwriter, order professional voiced messages with your choice of voice actor for as little as $25 per message

Crafting a custom on-hold production is easy!

Watch the video and see how simple it is to create your own custom on-hold message productions.

Special delivery

Our awesome Cloudstream player allows you to update your message on-hold productions via the cloud.  Connect to a standard wired internet connection, Wi-Fi or update without a network connection using a USB flash drive.  Our revolutionary player also allows you to stream business background music from a second zone.  One player does it all!
> Learn more

Intuitive user interface

Our user interface is so simple, just click and drag your choice of music & messages. You can set the time between messages and even specify the level that the music background fades down to whenever a message is played. When you’re finished, just drag the production to your player and you're done!

Simple or advanced scheduling

With our premium on-hold service you can schedule an entire on-hold production, or even individual messages for playback on your device at a specific time of day, day of the week or time of year.

A massive library of music & prerecorded messages

Our premium service puts a huge library of music backgrounds and prerecorded messages right at your fingertips. Choose from music backgrounds in every imaginable genre and pre-recorded messages created for a wide variety of industries -- from automotive to retail and everything in between.

Create your own custom messages

Our integrated custom scriptwriter makes creating and getting professionally voiced messages easy and affordable. Choose from a wide variety of customizable script templates, or write your own script from scratch. When you’re finished, just submit your script and it will be read by a professional voice actor of your choice.

Easy group management

Whether you have a group of 2 players or 2,000, our elegant user interface makes it simple and easy to manage productions & scheduling on groups of devices that you define.

Magical On-Hold Player!

Our revolutionary dual-zone network audio player allows you to play both music & message on-hold and background music, all from a single device. Manage your player through the cloud with an internet connection or update your player without an internet connection in USB mode. Click here to find out more about the revolutionary Cloudstream player. > Learn more

Create Free Demo Account